Artwork Guidelines

When you submit your artwork along with your order, our Art Department will send you a proof to confirm that the artwork we have received is displaying correctly. If you are submitting a large file, feel free to send us a link using our Upload Center or you can send us an external download link. Once you receive your proof it is extremely important that you double check to ensure all colors, spelling, imprint locations and specifications are correct. Once you approve the proof that we send to you, we move your order into production. Please submit your artwork in a vector template file (.ai, .pdf, or .eps files).

To prevent any delay in receiving your proof, we advise the following:
  • - Make sure that your artwork file is in a product template
  • - Convert all visible text to outlines
  • - If your artwork contains non-vector (raster) images, make sure that they are embedded
  • - Make sure that your artwork does not contain any crop marks or registration symbols


NOTE ABOUT ARTWORK REVISIONS

We proudly ensure that new orders will receive their initial pre-production proof within 24 hours of our receipt of the Purchase Order and artwork. For any revisions in the artwork, or changes in the design, we will accommodate your revised proofs in a timely manner as soon as possible. To prevent any unnecessary delay to your order please double check your artwork files before sending to make sure that they are laid out correctly in a production template, with all linked images embedded, and all visible text converted to outlines. For standard, non-rush orders, we allow one free revision of your initial proof. Further revisions incur a $25 fee per proof. Please be advised that rush orders do not include a free revision.


ARTWORK QUALITY CONTROL

RUSH DESIGN SERVICE

A rush order is any order that requires your approval on the artwork on the same day your PO is received. In these situations your proof is created as soon as possible, so that you can confirm artwork for production.
As time is of the essence, please ensure that your artwork is print ready:

  • - Make sure that your artwork file is in a product template
  • - Convert all visible text to outlines
  • - If your artwork contains non-vector (raster) images, make sure that they are embedded
  • - Make sure that your artwork does not contain any crop marks or registration symbols

If your order requires design services, such as layout, adjustment, or typesetting - please note that design charges for rush orders are twice the standard rate.