Artwork and Submissions
When you submit your artwork along with your order, our Art Department will send you a proof to confirm that the artwork we have received is displaying correctly. If you are submitting a large file, feel free to send us a link using our
Upload Center or you can send us an external download link. Once you receive your proof it is extremely important that you double check to ensure all colors, spelling, imprint locations and specifications are correct. Once you approve the proof that we send to you, we move your order into production.
To prevent any delay in receiving your proof, we advise the following:
- - Make sure that your artwork file is in a product template
- - Convert all visible text to outlines
- - If your artwork contains non-vector (raster) images, make sure that they are embedded
- - Make sure that your artwork does not contain any crop marks or registration symbols
NOTE ABOUT ARTWORK REVISIONS
We proudly ensure that new orders will receive their initial pre-production proof within 24 hours of our receipt of the Purchase Order and artwork. For any revisions in the artwork, or changes in the design, we will accommodate your revised proofs in a timely manner as soon as possible. To prevent any unnecessary delay to your order please double check your artwork files before sending to make sure that they are laid out correctly in a production template, with all linked images embedded, and all visible text converted to outlines. For standard, non-rush orders, we allow one free revision of your initial proof. Further revisions incur a $25 fee per proof. Please be advised that rush orders do not include a free revision.
DESIGN SERVICES
We are happy to provide design assistance to our customers. Whether you need print ready artwork to be created, or want us to adjust existing artwork - we are here to help! All we need to get started is your vector logo file and your instructions. We can create a full range of professional print ready artwork from simple layouts to fully custom designs with stock photos and formatted copy text.
Please mention to your account manager if you require any design services so that we can give you an estimate of the work involved and any design fees.
NEW DESIGN SERVICES:
We are happy to offer 3D Design and also Custom Video Design to our customers. Whether you need your videos to be optimized for your new
Spectrablade Display or would like your product to be visualized as a beautifully rendered 3D model to use in videos, or in your printed material - we can help! All design work is custom and is quoted individually. Contact us for a quote today!
ARTWORK QUALITY CONTROL
Please submit your artwork in a vector template file (.ai, .pdf, or .eps files). If your design contains raster artwork such as photographs, we recommend that it be a resolution of no less than 100PPI at print size to avoid any pixelation issues.
Tip: for an easy reference, please note that our product templates are typically at print size-unless otherwise noted. By placing your raster artwork into the template and scaling it to the desired size relative to the product, you can zoom in to 100% and check to see if the appearance is acceptable to you.
All colors in your approved artwork will be printed as four color process CMYK. Any artwork containing non-cmyk colors such as RGB or Spot Colors will be converted. Dye sublimation is a many staged process that can cause slight variations in the appearance of printed colors. Please note that for this reason, exact color matches cannot be guaranteed. For color accuracy, we are able to target PMS colors (from the standard coated or uncoated color book) to give our production team a reference on the desired appearance. Each order includes up to two free PMS color targets. We can also target additional PMS colors for a fee.
For the most accurate color reproduction we recommend printing color samples on the product fabric for your order. These printed samples can be referenced for your future orders to ensure the most consistent printing possible. Please ask your account manager for more information about color samples.
RUSH DESIGN SERVICE
A rush order is any order that requires your approval on the artwork on the same day your PO is received. In these situations your proof is created as soon as possible, so that you can confirm artwork for production.
As time is of the essence, please ensure that your artwork is print ready:
- - Make sure that your artwork file is in a product template
- - Convert all visible text to outlines
- - If your artwork contains non-vector (raster) images, make sure that they are embedded
- - Make sure that your artwork does not contain any crop marks or registration symbols
If your order requires design services, such as layout, adjustment, or typesetting - please note that
design charges for rush orders are twice the standard rate.