FAQs
The following are Frequently Asked Questions of our customers.
If your particular issue is not addressed here, please call us anytime at 480-855-5465.
We welcome the opportunity to work with you
1.Why should I buy from DisplaysAndSigage?
2.How do I order a display?
3.What forms of payment do you accept?
4.Do you charge Sales Tax?
5.What is the normal turn around time for production of a display?
6.Do you offer printing services?
7.How is printing artwork submitted?
8.Which carrier is used to ship my order?
9.What is the shipping transit time if my order is shipped via UPS Ground?
10.When will my order ship and what are my shipping charges?
11.What is the warranty policy?
1.Why should I buy from DisplaysAndSigage?
We offer one of the industrys widest selections of tradeshow displays and accessories and are determined to offer you, the consumer, the best price possible. Our sales team is ready and willing to assist you in selecting the best product for your specific needs. And while our pricing is unbeatable, we also understand the need for efficient service and the highest quality products and will do everything possible to meet your highest expectations.
2.How do I order a display?
Ordering our products is both fast and easy. You can order directly from our website using our online store or if you prefer you can place your order by fax (480-855-5465), telephone (480-855-5465) or e-mail (sales@DisplaysAndSignage.com). If you have questions, please feel free to contact one of our friendly sales staff at 480-855-5465.
3.What forms of payment do you accept?
We accept credit card payments by Visa, MasterCard, American Express or Discover as well as money orders and certified bank checks (prior to shipment of your order).
4.Do you charge Sales Tax?
If your order is shipping to any location in Arizona, sales tax is charged at the required rates. Orders shipping outside of Arizona are not subject to Arizona sales tax.
5.What is the normal turn around time for production of a display?
Our normal turn around time for production of a display is 5 business days or less. Some items we offer are in stock and available to ship within 24 hours. Depending upon availability, rush shipping may be available.
6.Do you offer printing services?
Yes, we do offer wide format, digital inkjet printing services. Please contact our sales staff for specifics.
7.How is printing artwork submitted?
You can send us your artwork by e-mail (under 4 MB) or on CD via overnight (or other) service. You can also upload using our FTP server. Once your artwork is received, it will be briefly reviewed to detect obvious problems. Important note: Please be sure to include your order number, company name, telephone number and contact point with any artwork submitted.
8.Which carrier is used to ship my order?
Generally, we ship using UPS Ground Service. However, if you would like to request another carrier such as FEDEX or DHL, we will be happy to work with you as possible. Please provide your corporate account information when placing your order.
9.What is the shipping transit time if my order is shipped via UPS Ground?
Most of our products ship from our Arizona warehouse. Depending upon your location, transit times for UPS Ground Service within the U.S. vary from 1-7 business days.
10.When will my order ship and what are my shipping charges?
Shipping costs are automatically calculated and are based on shipping weights and volumes. You will be advised prior to order confirmation of the shipping costs. If you are using our online store, simply add items to your cart and proceed to the Checkout page where you will be offered choices of shipping methods along with the relevant costs. Your order will ship as quickly as possible after payment is received and subject to availability. Within 24-48 hours of shipment, an e-mail confirmation will be sent providing tracking information.
11.What is the warranty policy?
The material used in our products is warranted against manufacturing defects for a period of 90 days of purchase. If any part is found to be defective during that period please contact our Customer Service staff to obtain a written Return Authorization. Please note that returns will not be accepted without a Return Authorization. Replacement items for those found to be defective will be sent as quickly as possible after receipt of the defective item. Please see the full Warranty information located elsewhere on this site.
